Sweet news coming out of NYC today! We’ve partnered with one of New York’s favorite bakeries, Breads Bakery. Lower Manhatttan customers can get delicious freshly baked goods like Breads Bakery’s signature chocolate babka, challah, rugelach, croissants and cheese straws delivered to Lower Manhattan within two hours.
“We are thrilled to partner with Instacart as they’ve proven to be a trusted name in grocery delivery,” said Breads Bakery partner Gadi Peleg. “Our guests have grown to love the treats we bake fresh all day, every day. Now, they can get these items delivered right to their doorstep with Instacart. We believe that our partnership will allow us to reach even more customers who may not be able to make it into our bakery each week.”
Instacart customers in Lower Manhattan can also order from Whole Foods Market, Costco and Fairway and have items from all four of these stores delivered to their home or office on the same day.
Today we’ve announced that we are offering our contractor in-store shoppers in Houston and Austin, Texas, the option of applying for new employee roles with expanded responsibilities. Currently, we have several hundred in-store shoppers across Houston and Austin, embedded in retail partner stores.
The employee option already exists for our in-store shoppers in Boston, Chicago, Atlanta, Miami and Washington, DC. With today’s Texas additions, we now offer this option in 7 of its 16 cities, with more to come. After making in-store shoppers Instacart employees, we plan to provide additional training and supervision that’s been proven to boost the efficiency and quality of order picking, resulting in even higher customer satisfaction.
Based on our experience in other cities, we expect approximately three-quarters of our Houston and Austin in-store shoppers to apply for these part-time positions. Those who choose to remain contractors can move into driver or combined driver/shopper roles.
“We’re pleased to expand the employee model into Houston and Austin,” said Apoorva Mehta, founder and CEO of Instacart. “Our order volume in both cities is growing quickly, and we want to ensure that our customers have the best possible experience. Attracting, training and retaining high-quality shoppers is key to that effort.”
We are proud to offer part-time employees competitive wages that exceed the local minimum wage in each of its markets.
New Yorker pet parents, rejoice! You no longer have to lug your pet food on the subway, we’ve expanded Petco Now‘s delivery to select zip codes within Upper and Lower Manhattan as well as Brooklyn. Over time, we plan to expand the coverage to more zip codes within the New York City delivery area.
New Yorkers and Brooklynites now have access to Petco and Unleashed by Petco quality pet products they need, delivered directly to their door in as little as two hours.
Today, Instacart provides Petco delivery in all 16 U.S. metro areas it serves, now including New York! For a list of all cities served by Instacart, visit https://www.instacart.com/locations.
Starting today, we are now offering in-store shoppers in additional cities the option to apply for new positions as part-time employees. The option already existed for in-store shoppers in Boston and Chicago. Effective today, it is also available in Atlanta, Miami and Washington, DC. That makes five cities total, with more to come, we also plan to expand the program to additional cities in the future.
“The reception to this program in Boston and Chicago has been great, with most of our in-store shoppers electing to apply for this new position as a part-time employee,” said Apoorva Mehta, Founder and CEO of Instacart. “This model enables us to train our shoppers to improve the efficiency and quality of order picking, which makes for a better customer experience.”
We initially announced this new option on June 22. It is open to Instacart’s in-store shoppers, who are embedded in retail partners’ stores picking orders for customers. Instacart has found that this model improves efficiency in both order picking and delivery. Based on our experience in Boston and Chicago, we expect the majority of its current in-store contractors to opt for part-time employee status.
By popular demand, we’ve expanded our Petco delivery to Chicago suburbs, Naperville and Westmont. Petco offers customers a selection of approximately 13,000 Petco products – including all food (dry kibble, wet, fresh, frozen, freeze-dried), treats, toys and supplies for pets ranging from dogs and cats to fish and birds.
PetcoNow (the first on-demand delivery service for pet specialty retail, powered by Instacart) currently serves pet parents in: Atlanta, Austin, Boston,Boulder, Denver, Houston, Los Angeles, Miami, Philadelphia, Portland, San Francisco, Seattle, Washington D.C, Chicago and now the Chicago suburbs!
Starting today, Instacart customers in San Francisco can order their favorite wide range of local, organic products and full service department items from Mollie Stone’s Markets and have them delivered in as little as one hour.
“Instacart has a proven model and excellent reputation that allows us to deliver a Mollie Stone’s shopping experience to more San Francisco residents,” said Mike Stone, CEO of Mollie Stone’s Markets. “We’re looking forward to partnering with the Instacart team to provide exceptional customer service, and to offering the extensive selection of local and organic products that makes our family-owned business unique.”
Customers located throughout our San Francisco delivery area will be able to order from Mollie Stone’s. We plan to extend our delivery coverage for Mollie Stone’s to other parts of the Bay Area in the coming months!